What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change the amount on my PayPal payment field?

    Asked by momentsbymackenzie on May 13, 2017 at 12:06 PM

    How to a change the amount for my deposit? If I customize it before sending with it effect previously sent documents?

  • Profile Image
    JotForm Support

    Answered by Kiran on May 13, 2017 at 03:23 PM

    I am not sure if I understand your query correctly. Do you have any payment method integrated on the form and you want to change the pricing configured on it? If so, you may access the payment wizard and change the pricing set for the product/subscription. In this case, the previously received submissions will not be affected. 

    Let us know if you are referring something different. We will be happy to assist. 

  • Profile Image

    Answered by momentsbymackenzie on May 13, 2017 at 04:43 PM
    Yes, and I went into the wizard and it's not letting me change it
  • Profile Image
    JotForm Support

    Answered by liyam on May 13, 2017 at 09:24 PM


    I can't seem to find a form that has a payment gateway field in it. Can you please share with us the form that you are working on so we can have a look on what's going on?