What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to upgrade

    Asked by dpercival on May 14, 2017 at 09:58 AM

    I am trying to upgrade by paying. Not able to do that either. Really what is up with this. 

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    JotForm Support

    Answered by Mike on May 14, 2017 at 12:06 PM

    Please make sure that a terms check box is filled when you are trying to upgrade.

    If this is not the case and you get any errors, please let us know. We will be happy to help.