Form History: Unable to revert form's previous state using the Revision History Tool

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    rnils
    Asked on May 14, 2017 at 07:12 PM
    I have noticed the revisions history to take my form back to a previous state, but that also doesn't work!!!!!!!!!!!!!!!!!!!!! This is the 5th thing in as many days that has caused issues, it's embarrassing!!
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    jonathan
    Answered on May 14, 2017 at 07:44 PM

    I think it was the form using encryption that was causing Revision History tool to fail.

    I suggest you turn OFF encryption in the form first before you revert it to previous versions using Revision History tool.

    Let us know if this did not resolve the issue.

     

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    MedCo
    Answered on May 14, 2017 at 07:50 PM

    Turning off encryption then made it not possible to view my encrypted submissions, even after turning encryption back on, so it created a new issue

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    Chriistian
    Answered on May 14, 2017 at 09:12 PM

    @Medco, 

    I can see that you have also an issue about the Encrypted Form. Please follow up the thread: https://www.jotform.com/answers/1144368 that we have opened for you so that we can address your concern properly.

    Regards.