Lightbox displaying two forms on my webpage

  • Profile Image
    runner442
    Asked on May 15, 2017 at 01:33 PM

    Hi Jotformteam,

    I tried to embed a Lightbox form in my Weeblywebsite. www.medpartner.eu

    But it does not work well.

    1. Problem: Always when I click the Button of the form "JETZT BUCHEN" the form is covered by a grey field? I can click that away, so I can find the form under it.

    2. Problem: The form is displayed twice? Especially this problem appears on mobiledevice.

    Mit Form ID is: 71345053152346

    I hope you can help me with that problem.

    Kind regards

    Avram

     

  • Profile Image
    Kiran
    Answered on May 15, 2017 at 02:43 PM

    I have checked your web page and see that there are two forms embedded on the same using the light-box embed method. Please try removing the following section from the second embed code in the web page and see if that helps.

    src="https://form.jotformeu.com/static/feedback2.js"

    So, the second form embed code would be as below:

    <script type="text/javascript"> var JFL_71345053152346 = new JotformFeedback({ formId: '71345053152346', base: 'https://form.jotformeu.com/', windowTitle: 'Jetzt einen Arzt anfragen', background: '#2374e0', fontColor: '#FFFFFF', type: '1', height: 500, width: 700, openOnLoad: false }); </script>

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image
    runner442
    Answered on May 17, 2017 at 07:43 AM
    Thanks for your fast reply! It worked! THANK YOU!
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