Lightbox displaying two forms on my webpage

  • Profile Image
    Asked on May 15, 2017 at 01:33 PM

    Hi Jotformteam,

    I tried to embed a Lightbox form in my Weeblywebsite.

    But it does not work well.

    1. Problem: Always when I click the Button of the form "JETZT BUCHEN" the form is covered by a grey field? I can click that away, so I can find the form under it.

    2. Problem: The form is displayed twice? Especially this problem appears on mobiledevice.

    Mit Form ID is: 71345053152346

    I hope you can help me with that problem.

    Kind regards



  • Profile Image
    Answered on May 15, 2017 at 02:43 PM

    I have checked your web page and see that there are two forms embedded on the same using the light-box embed method. Please try removing the following section from the second embed code in the web page and see if that helps.


    So, the second form embed code would be as below:

    <script type="text/javascript"> var JFL_71345053152346 = new JotformFeedback({ formId: '71345053152346', base: '', windowTitle: 'Jetzt einen Arzt anfragen', background: '#2374e0', fontColor: '#FFFFFF', type: '1', height: 500, width: 700, openOnLoad: false }); </script>

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image
    Answered on May 17, 2017 at 07:43 AM
    Thanks for your fast reply! It worked! THANK YOU!