What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I autosuspended???

    Asked by jamez112 on May 15, 2017 at 02:48 PM

    Why am I autosuspended, I'm assuming that's why the form is disabled. Do I need to remove some fields??



    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 15, 2017 at 03:39 PM

    Hi James,

    I checked your account and I can see that our anti-phishing filter tool suspended your account automatically because of phishing field as shown in the screenshot below:

    I have removed the guilty fields and activated your account. You can now manage and use your forms properly. Please read our terms of use to avoid getting suspended again.

    Thank you.