What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please reactive account

    Asked by kburlock on May 15, 2017 at 02:52 PM

    Hi there,

    It appears that our forms are in 'restore mode' because we have been inactive in a while. Could you please reactivate our account?


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    JotForm Support

    Answered by BJoanna on May 15, 2017 at 03:38 PM

    I have checked and your account was set to dormant status, because it was inactive. I have activated your account and your forms are working now. 

    Let us know if you need further assistance.