What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come signing up doesn't go through? I am trying but never accept my application

    Asked by Lino Rodriguez on July 17, 2012 at 11:02 PM
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    Answered by jeanettebmz on July 17, 2012 at 11:20 PM

    Hello Mr. Rodriguez

    I can see you email address asianhe*******@aol.com

    Is not associated to a registered account but to a guest account. Please open a free account and then you will be able to upgrade it. You can link the same email address to the new account. If you have some forms in your guest account that needs to be moved to your new one, let me know

    Jeanette