Change email address for monthly invoices

  • Profile Image
    Micheal Kisler 
    Asked on May 16, 2017 at 09:22 AM

    The person that originally setup our account is no longer working for us. The monthly invoice is sent to his email: wilsont@emsa.net and I need to know how to get it go to a new email address: munnl@emsa.net or to my email address: kislerm@emsa.net any help will be greatly appreciated.

  • Profile Image
    Helen
    Answered on May 16, 2017 at 10:22 AM

    Hello Micheal,

    Thank you for contacting us.

    Firstly, I have checked your e-mail address that "wilsont@emsa.net" and found the user "wilsont". However, this user is FREE.

    I have checked the e-mail on payment logs and found the user that "emsaclinical" and it is probably your account.

    I have changed the e-mail address from "wilsont@emsa.net " to new e-mail address that "munnl@emsa.net ".The invoice will send to this e-mail address anymore.

    Please let us know if you need any further assistance.