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lucianaAsked on May 16, 2017 at 12:44 PM
Hi there,
yesterday I had troubles to see the preview of my forms..today I can't even log in!
heeelp
thanks
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John_BensonReplied on May 16, 2017 at 1:21 PM
Our anti-phishing filter tool suspended your account automatically. That's the reason why you're not able to access your account.
I checked your forms and I didn't see any phishing fields that violates our terms of use. I have now activated your account back in good status so you can manage and use your forms properly.
Hope that helps. If you have questions, please let us know.
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lucianaReplied on May 16, 2017 at 1:31 PM
Thanks John.
But my account is still inaccessible.
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KadeJMReplied on May 16, 2017 at 1:42 PM
We do apologize about that.
I double-checked on this and it looks like the autosupension wasn't taken off of your account so I have fixed it for you. Please try again.
If this continues to be a problem for you then please let us know.