How to change the field label name in the email content

  • Soundtweaker
    Asked on May 16, 2017 at 7:02 PM

    Hi,

    On my form I added a new entry called "Existing surface material removal needed"

    It works fine but when I receive the form from someone via email 

    that entry says "click to edit" instead of "Existing surface material removal needed"

     

    Any way to fix this?

     

    Dan

     

    Jotform Thread 1146527 Screenshot
  • jonathan
    Replied on May 16, 2017 at 7:38 PM

    I was able to see the glitch also. But you can correct this in the Email content of your form Autorespnder.

    Select the label/name on the email content and replace it with the proper text you need.

    See image below for guide.

    How to change the field label name in the email content Image 1 Screenshot 30

     

    Save the email content after to keep the changes.

    ---

    I also noticed an issue on one of your Notifier email. 

    How to change the field label name in the email content Image 2 Screenshot 41

    Please correct the error on the Notifier to avoid any email delivery issue with this form.

    Let us know if issue still remains.