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    How to change the field label name in the email content

    Asked by Soundtweaker on May 16, 2017 at 07:02 PM


    On my form I added a new entry called "Existing surface material removal needed"

    It works fine but when I receive the form from someone via email 

    that entry says "click to edit" instead of "Existing surface material removal needed"


    Any way to fix this?




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    JotForm Support

    Answered by jonathan on May 16, 2017 at 07:38 PM

    I was able to see the glitch also. But you can correct this in the Email content of your form Autorespnder.

    Select the label/name on the email content and replace it with the proper text you need.

    See image below for guide.


    Save the email content after to keep the changes.


    I also noticed an issue on one of your Notifier email. 

    Please correct the error on the Notifier to avoid any email delivery issue with this form.

    Let us know if issue still remains.