What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using a form, on a mobile device?

    Asked by pointeforms on May 16, 2017 at 08:54 PM

    I am new to jotforms, and made my first form.  It is usable from a desktop.... but not usable from a mobile device.  What am I missing?

    Please help!


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    JotForm Support

    Answered by Chriistian on May 16, 2017 at 10:20 PM

    Hi there,

    Can you please clarify to us or give us more details about what you mean by Form not usable from a mobile device? Are you not able to submit your form using your mobile device? 

    I checked your form (http://www.jotform.us/form/71316152230139) on your account and did a test submit on a device emulator. I was able to submit the form successfully.

    We'll wait for your response.