I am unable to create a PDF version of my form.

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    Larysa2302
    Asked on July 18, 2012 at 12:22 PM

    When I click on "create PDF form" in "My Forms", I receive an error message saying that there is an error (HTTP 500). I have attached a screenshot of the error page.

    Please can you tell me how to generate a pdf version of my form?

    Thanks

    Lara

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    ItalyTech
    Answered on July 18, 2012 at 12:40 PM

    Hi, thanks for reporting us this issue. I've tried on my side and I can reproduce similar issue too.

    I forward your report to our developer. We let you know soon as possible.

     

    Thanks.

    Alessandro

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    Larysa2302
    Answered on July 19, 2012 at 05:42 AM

    Any news regarding the problems with creating a PDF version of my form? I am still unable to do this

    Many thanks

    Lara

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    ItalyTech
    Answered on July 19, 2012 at 06:46 AM

    Hi Lara,

     

    unfortunatly we don't have any news at reguard. But I can see that one of my collegue are working to fix this issue.

     

    We must wait.

     

    Thanks for understanding.
    Alessandro 

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    Larysa2302
    Answered on July 19, 2012 at 07:18 AM

    Allora, pazienza....

    I will wait to hear when the issue has been fixed. Does this affect all users or just me?

    Thanks

    Lara

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    idarktech
    Answered on July 19, 2012 at 07:20 AM

    @Lara,

    Please redownload again this time. It should be fine now. Thanks!

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    ItalyTech
    Answered on July 19, 2012 at 07:34 AM

    Lara, ma sei italiana ? :D sono italiano anche io :)

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    Larysa2302
    Answered on July 19, 2012 at 07:54 AM

    I've just created a PDF of my form - so seems to be working fine now - thanks for fixing the bug.

    No, non sono Italiana; ma anni fa ho lavorato in Sardegna, quindi ho dovuto imparare almeno qualche parole :)

    Mille grazie

    Lara

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    idarktech
    Answered on July 19, 2012 at 08:11 AM

    Glad to hear it's working now. Thanks for your patience and for updating us.

    Have a pleasant day!