V4: Unable to disable "Create Stripe Customer After Submission" option of Stripe payment tool.

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    paddling
    Asked on May 17, 2017 at 12:00 PM

    When using the Stripe integration, I change the setting in the additional gateway settings for Create Customer After Submission to be NO.  I can save the change and after a while (the next day for sure), the setting always reverts back to Yes.  

     

    Help!

     

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    ashwin_d
    Answered on May 17, 2017 at 01:14 PM

    Hello paddling,

    I'm sorry for the trouble caused to you. 

    I did test this issue and I am able to replicate it. I am reporting this to our backend team. We will get back to you as soon as we have any update from them.

    For now, I have opened your form in V3 editor and disabled the "Create Stripe Customer After Submission" option in Stripe payment tool.

    Thank you!

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    NeilVicente
    Answered on May 19, 2017 at 02:52 PM

    This is now fixed. You may now set the "Create Stripe Customer..." option and it will be saved permanently.

    Hope this helps.

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    paddling
    Answered on May 19, 2017 at 02:59 PM

    Great thanks!