I am not receiving any completed forms

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    kib647
    Asked on May 17, 2017 at 03:58 PM

    For the last 3 weeks I have not received any completed forms.  When I tried to log in I got a message that we were on the Bounce List.  What does that mean.  Our email address has not changed.

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    jonathan
    Answered on May 17, 2017 at 04:36 PM

    We apologize for any inconvenience caused. Your email was previously in bounce list.

    It was the reason you were not getting email notice from form submissions previously.

    But I see now that the email was already removed from the blocked list. New incoming email should now be getting through.

    Please let us know if issue still persist.