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kib647Asked on May 17, 2017 at 3:58 PM
For the last 3 weeks I have not received any completed forms. When I tried to log in I got a message that we were on the Bounce List. What does that mean. Our email address has not changed.
Page URL: https://form.jotform.com/52375885613161 -
jonathanReplied on May 17, 2017 at 4:36 PM
We apologize for any inconvenience caused. Your email was previously in bounce list.
It was the reason you were not getting email notice from form submissions previously.
But I see now that the email was already removed from the blocked list. New incoming email should now be getting through.
Please let us know if issue still persist.