What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customers unable to submit form

    Asked by Mirtha Ojeda on May 17, 2017 at 04:01 PM

    I have received many complaints that today our customers are not been able to submit the special events application. Can you please help us to resolve this issue. We depend on the website to receive the applications.

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    JotForm Support

    Answered by Mike on May 17, 2017 at 04:42 PM

    Thank you for contacting us.

    We do not have any major issues with our service today so we will need to troubleshoot the issue with you.

    If the form is embedded please provide us with a link where we can reproduce the issue. Is there are any errors that your customers receive? Any additional information would be appreciated.