Not receiving information from fields being filled out.

  • Profile Image
    Asked on July 18, 2012 at 04:53 PM

    I have a contact form that we generate our leads from. It has a comments section that isn't required, but numerous leads fill it out. However, we were not aware of this because the comments section never shows up in the e-mail notification we receive. All the other fields are there (required or not) Yet, the comments doesn't even show up.

  • Profile Image
    Answered on July 18, 2012 at 06:09 PM


    To fixed the problem, all you need to do is create a new Email Alerts Notification and do let us know if this solution fixed the problem or not so we can further assist you.

    Thank you!