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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploaded Files: not available, 404 error shows up for all of them in all forms.

    Asked by CadastroVDJ on May 18, 2017 at 10:53 AM

    I've recieved this answer about a problem downloading the files recieved in the forms.

    Nik_C

     

    If you're receiving error 404 while trying to access the uploaded file, it might happen that your users failed to upload the file completely or the upload was invalid. In that case, the files need to be re-uploaded.

    But, could you please share the Form ID where you're experiencing this issue so we can check further.

    We'll wait for your response.

     

    Thank you!"


    I'll be sharing some link we've founded this problem, but, until now, all my forms have this problem. The files are pictures of documents and the players.





    https://form.jotformz.com/70445821478663
    https://form.jotformz.com/70334630769661
    https://form.jotformz.com/70445821478663
    https://form.jotformz.com/70434757033656
    https://form.jotformz.com/70446804168661
    https://form.jotformz.com/70446420032645
    https://form.jotformz.com/70434948338666
    https://form.jotformz.com/70335065052649
    https://form.jotformz.com/70605147156655


    and more 38 other forms, all of them with the same problem.

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 18, 2017 at 12:25 PM

    Thanks for letting us know, I have reported this to our back-end team already. You will be notified via this thread when this gets fixed.

  • Profile Image
    JotForm Support

    Answered by widgets on May 22, 2017 at 11:57 PM

    Hi we apologize for the late response. We made some updates. Please try it again and see if the problem persist.

    Regards,
    Widget Team