Payments all going Incomplete

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    hotstix
    Asked on May 19, 2017 at 03:43 AM

    Hello please advise all payments are landing incomplete and we have to push them through. We are confirming through PayPal that the payments are complete. 

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    liyam
    Answered on May 19, 2017 at 04:11 AM

    Hello hotstix,

    Can you try enabling the IPN on your Paypal account to see if the problem persists? Please check this guide to know how: https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account 

    Please keep us posted on this matter.

    Thanks.