What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms as been closed but I'm below my quotas of submission

    Asked by benithat on May 19, 2017 at 02:16 PM

    Hello,

    This is urgent. My forms as been closed and I'm below my quotas of submission;

    Can you open it again please

    Page URL:
    https://form.jotformeu.com/71354724013347

    Screenshot
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    JotForm Support

    Answered by John_Benson on May 19, 2017 at 03:22 PM

    Sorry for the inconvenience.

    I checked your account and I can see that you have 109 submissions. Free user has a limit of 100 submissions and that's the reason why your form over quota. 

    I recalculate your submissions counter and it is now shows 10 submissions. I have now activated your account and it is now working properly.

    Hope that helps. If you have questions, please let us know. 

  • Profile Image

    Answered by benithat on May 19, 2017 at 06:19 PM

    Thank you very much for your help!!