Problem with final form theme

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    katieSCBC
    Asked on May 19, 2017 at 06:38 PM

    Hi there.. I finished a form the other day and after I was done it was doing something weird near the bottom... idk if it's a glitch or something but it won't go away.. 

     

    What can I do to resolve?

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    jonathan
    Answered on May 19, 2017 at 09:17 PM

    I checked your form https://www.jotform.us/form/71377326393159 but the form theme look different from what you have.

     

     

     

    I think the screenshot image you shared is a glitch on the form theme you previously used.

    Please check your form https://www.jotform.us/form/71377326393159 again.

    Let us know if issue still persist.

     

     

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    katieSCBC
    Answered on May 31, 2017 at 02:44 PM
    Hey there,
    Sorry for the delay…
    I ended up going with a different theme and layout..
    Except it also is coming out weird… see below
    There are two asterisks that float and then I hover over them it says “this label will not be seen on..”
    Can I get rid of this?

    ...
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    jonathan
    Answered on May 31, 2017 at 04:42 PM

    Hi,

    You must be referring to the *Required field indicator on your form.

    Allow me some more time to check what was causing the issue. I'll be back shortly.

     

     

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    jonathan
    Answered on May 31, 2017 at 04:48 PM

    I fixed it on your form by adding this CSS codes on the form.

    span.form-required {

        display:none !important;

    }

     

     

    Let us know if you need further assistance.

     

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    katieSCBC
    Answered on May 31, 2017 at 05:43 PM
    Yes I did make those required fields… but it shouldn’t have that bubble when I hover, right?
    Thanks so much I look forward to hearing back!
    ...
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    katieSCBC
    Answered on May 31, 2017 at 05:43 PM
    Where do I put that in the code?
    ...
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    jonathan
    Answered on May 31, 2017 at 06:09 PM

    The custom CSS codes goes to Form Designer >>> CSS. See image below.

     

    I actually fixed it on your form https://www.jotform.us/form/71425474093154 already.

    Can you please test the form again. Let us know if not fixed.

     

  • Profile Image
    katieSCBC
    Answered on May 31, 2017 at 06:43 PM
    There is now a JotForm bar across the bottom once I embedded the new code
    ...
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    jonathan
    Answered on May 31, 2017 at 07:03 PM

    That is about a different feature. We will resolve it separately here https://www.jotform.com/answers/1159863

    Thanks.