User are having problems with our form, submit button not working

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    chatfieldarts
    Asked on May 20, 2017 at 11:42 PM

    We received notification on 5/20/17 at 9pm from a user that our form was not working for them. They completed all of the information and required fields and then when clicking on the submit button, it would not submit. I tested the form from the user standpoint and found that the same thing happened to me -- clicked the submit button and nothing would happen. No error message, no submission confirmation, nothing. Please advise / fix:

     
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    John_Benson
    Answered on May 21, 2017 at 02:28 AM

    I did a test submission to your form and I was not able to replicate the issue. Here's the Thank You page of your form:

    I also cloned your form and it is working fine on my end. Please try updating your widget. See screen animation below:

    Please try it again and let us know if the issue persists. Thank you.