What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our jot forms is not sending over all the info to the linked google sheet.

    Asked by theparkcatalog on May 22, 2017 at 10:51 AM Page URL:
    www.theparkcatalog.com/tracking

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 22, 2017 at 12:32 PM

    Apologies for the inconveniences this may have caused to you. 

    I have checked your form and found indeed the integration, I also sent the missing submissions to your spreadsheet, although this does not fix any error in the current integration, your submissions should have been updated on your spreadsheet. 

    Do note that making any change on the integrated spreadsheet could break the integration, we do recommend to avoid making any change, this way you keep your submissions forwarded without any issue. 

    If the problem persists, please try reintegrating your form, that should fix any error on the current integration. 

    Hope this helps.