What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the name on my account?

    Asked by PRNAA on July 19, 2012 at 07:51 PM

    I would like to change the log-in ID used for my account.

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    JotForm Support

    Answered by NeilVicente on July 19, 2012 at 08:19 PM

    You are probably referring to  your username which is PRNAA. FYI, only admins have the right to change account usernames.

    We can have it changed for you. Just tell us the new username that you prefer.

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    Answered by PRNAA on July 19, 2012 at 08:35 PM

    Thanks for the quick response. I would like to change PRNAA to NATCON

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    JotForm Support

    Answered by NeilVicente on July 19, 2012 at 08:38 PM

    Done. Please log out your JotForm account then log back in.

    You might need to clear your browser's cache, too, if the changes do not reflect right away.

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    Answered by Gary E on July 19, 2012 at 08:41 PM

    Thanks very much!