I stopped receiving email notifications for forms submitted. Is there a bug?

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    Asked on July 19, 2012 at 10:19 PM

    I am not receiving email notifications for a form that I use regularly.


    Thank you,


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    Answered on July 19, 2012 at 10:30 PM



    Your email addresses that you used was in our bounce list.

    In order to prevent this in the future,  I would recommend you to change the Sender- Email address on your email notification settings  to noreply@jotform.com 


    Also, please add Jotmails IP ADDRESSES to your whitelist (or ask your service provider to do it for you).

    Let us know if you need further assistance.