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connellyeAsked on May 22, 2017 at 3:55 PM
Hi I am trying to use this for the residents of my development and the time stamp seems to be 1 hour behind. Is there a way to change this?
Also, it appears there are times when I do submit something and it doesn't come thru for 30 minutes, is that common?
Thanks,
Erin -
David JotForm SupportReplied on May 22, 2017 at 5:44 PM
The time stamp for submissions is based on your account local time. If it is off by an hour, adjust your timezone accordingly in your account settings page:
https://www.jotform.com/myaccount/settings
Submissions should come through immediately. Emails should be triggered very shortly after the submission is received. If you are still seeing any sort of delay, please create a new thread letting us know which form specifically and we will be happy to have a look:
https://www.jotform.com/contact