I am not receiving email

  • mahimasud
    Asked on May 23, 2017 at 9:21 AM

    Hi,

     

    Why I am not receiving emails. This is very important. Pls fix this.

  • Sven
    Replied on May 23, 2017 at 9:32 AM

    Hi, 

    I checked your forms, the email addresses are not in the bounce list, and I can see in mail log that emails have been successfully sent to your account. Please see:

    I am not receiving email Image 1 Screenshot 20

     

    Please check your spam/junk folder as emails sometimes end up there.

     

    Let us know if you need any further help.

     

    Thank you!