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    Conditional Submission Not Working

    Asked by pinnacleifs on May 23, 2017 at 10:12 AM

    Here's the form: https://form.jotform.us/71305693856161

    I have a rule set up (see screenshot) that says, IF the user checks a specific checkbox, "I agree" THEN they should receive a specific message at submission.

    However, I have been testing this and it's not working. I can't figure out why. I have a different conditional submission at an earlier spot on the form and it works just fine.

    Thanks for the help!

    Page URL:

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    JotForm Support

    Answered by BDAVID on May 23, 2017 at 11:43 AM

    Change the condition from this:

    To this:

    That will solve the problem, you can test my clone version if you want to: https://form.jotformpro.com/71424816580962 

    Let us know if you need more help.