Conditional Submission Not Working

  • pinnacleifs
    Asked on May 23, 2017 at 10:12 AM

    Here's the form: https://form.jotform.us/71305693856161

    I have a rule set up (see screenshot) that says, IF the user checks a specific checkbox, "I agree" THEN they should receive a specific message at submission.

    However, I have been testing this and it's not working. I can't figure out why. I have a different conditional submission at an earlier spot on the form and it works just fine.

    Thanks for the help!

    Jotform Thread 1152124 Screenshot
  • David JotForm Support Manager
    Replied on May 23, 2017 at 11:43 AM

    Change the condition from this:

    Conditional Submission Not Working Image 1 Screenshot 30

    To this:

    Conditional Submission Not Working Image 2 Screenshot 41

    That will solve the problem, you can test my clone version if you want to: https://form.jotformpro.com/71424816580962 

    Let us know if you need more help.