What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancellation of order

    Asked by Denese Vanberg on July 20, 2012 at 01:44 PM

    I was completing the order form online using the following link


    and I inadvertantly hit the enter key before I correctly entered all my information.  I need to accurately place my order, but wanted to know that the previous order is cancelled.

    Please respond quickly as I have until July 24th to make the correct order.

    Thank You,

    Denese Vanberg

    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on July 20, 2012 at 02:00 PM

    Hello Denese.  The submission should have been received by the form owner to which you submitted your information.  Please contact the owners or the company who uses the form. They should be the one to handle your concern.