What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Still saying I'm almost out of views

    Asked by rashawnmoore on May 23, 2017 at 06:14 PM

    my account is saying im almost over my views limit so i purchased the $5.00 monthly again to get 1000 more views.. it still says im almost over my limit.

    please help - 

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    JotForm Support

    Answered by Chriistian on May 23, 2017 at 08:50 PM

    Please allow me to inform you that the Form limits of Free Plan and Storage Plan are the same. Both has a limit of 1,000 Form Views per month. If you upgraded to Storage Plan, it doesn't mean that you will get more 1000 more views for the month.  Please see our Pricing Page for more info.

    To get rid of the Form view limits, the only option is to upgrade your account to a higher Plan like Bronze Plan which has 10, 000 monthly Form views or you may wait for the monthly reset to reset the limits which happens every first day of the month.

    Related Guide: Form View Limits: What is it all about?

    Regards.