Why can not I edit my form?

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    Asked on July 20, 2012 at 04:02 PM

    Whenever I need to make a change to a form I enter my username and password to send the form to edit but it does not open the editing screen opens but the form does not appear, displaying only a blank edit screen. For this reason I have to recreate the form every time I want to change it.

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    Answered on July 20, 2012 at 04:37 PM


    We are really sorry for inconvenience. I have cloned your form (Form ID: 20744300416644) and tried editing it without any challenge. Please can you try clearing your browser cache and relogin to your account again and do the test once more. You can also try using a different browser and test.

    Lets know if this issue persists.