Can we track what mail has exactly been sent to the user after he submits the form as a confirmation on his email ID

  • syntel_mettl
    Asked on May 24, 2017 at 12:06 AM

    Hi,

    I wanted to track what exactly is sent to the user once he submits the form. We had a issue wherein there were some emails, which were sent after user submitted the form, which had some abrupt text. So just wanted to get a track of same.

  • candy
    Replied on May 24, 2017 at 4:24 AM

    Hello,

    You are able to track each email sent to your users in your account history as you can see the screenshot below:

    Can we track what mail has exactly been sent to the user after he submits the form as a confirmation on his email ID Image 1 Screenshot 30

    When you click the  Can we track what mail has exactly been sent to the user after he submits the form as a confirmation on his email ID Image 2 Screenshot 41  icon, you will be able to see exactly what email have sent to your users.

    I hope this helps. If you need further clarification, let us know.

    Thanks.