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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we track what mail has exactly been sent to the user after he submits the form as a confirmation on his email ID

    Asked by syntel_mettl on May 24, 2017 at 12:06 AM

    Hi,

    I wanted to track what exactly is sent to the user once he submits the form. We had a issue wherein there were some emails, which were sent after user submitted the form, which had some abrupt text. So just wanted to get a track of same.

    Page URL:
    https://form.jotform.com/63570204605954

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    JotForm Support

    Answered by candy on May 24, 2017 at 04:24 AM

    Hello,

    You are able to track each email sent to your users in your account history as you can see the screenshot below:

    When you click the  icon, you will be able to see exactly what email have sent to your users.

    I hope this helps. If you need further clarification, let us know.

    Thanks.