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    My forms are always in restore mode

    Asked by alenuvoloni on May 24, 2017 at 07:28 AM



    I've created some forms, starting by a pre-defined template... But, when I Try to publish or preview the form, the site informs that the form is in resore mode.

    That's appened in each form I've created...


    Why? May I've made some mistakes?


    Thanks in advance



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    JotForm Support

    Answered by amy on May 24, 2017 at 08:53 AM

    Hi Alessandro,

    Your Jotform account's status was "dormant". Because of this reason, your Jotform account and your forms weren't enabled. I have just enabled your account. Thus you can display your forms without any problem. 

    Please check them and let us know if your problem persists.

    Thank you for contacting us.