What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is disabled

    Asked by RasmusSchaffert on May 24, 2017 at 09:45 AM

    Hi, 

    Non of my forms are working at the moment. It says that the forms are disabled. How do i resolve this? All the settings are put to enable, but still it doesnt work. It wont even work on "preview mode".. 

     

    Please help

    Page URL:
    https://form.jotformeu.com/71152932584357

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kiran on May 24, 2017 at 11:53 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your forms in the account and they seem to be normal and clean. I have activated your account now and they should be displaying normally. Please check and let us know if you need any further assistance. 

    We are sorry for the trouble caused.