How can we change our payment method?

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    Asked on May 24, 2017 at 01:44 PM

    Hello, we are trying to change our payment method to a new CC. Can you please advise? When clicking 'Change Credit Card' in the Billing section, it brings me to a new page to order a package. 


    Please advise. Thanks!

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    Answered on May 24, 2017 at 03:06 PM


    If your current payment method is via paypal, you will have to downgrade your current package and upgrade again using your new credit card. Your package will be valid for the rest of the month until the new payment cycle, then you can upgrade and start a new package.


    Thank you!