I am unable to login to my account.

  • Rachel
    Asked on May 24, 2017 at 10:14 PM

    I can not log into my account although I logged in earlier today.  How can I get my account unlocked?

  • Ashwin JotForm Support
    Replied on May 25, 2017 at 12:21 AM

    Hello Rachel,

    I did check your account and did not find any issue with that. Are you sure you are using correct username & password? 

    The form which you have shared is associated with account username "bjbakeshop". The profile email address of this account is rachel****garri***@gmail.com

    Please use your account username to login to your account and get back to us if you have any trouble. Please note that you can reset your account password by clicking on the "Forgot Password" link which is in sign in page. Please check the screenshot below:

    I am unable to login to my account Screenshot 20

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!