Thanks for response.

  • yukko
    Asked on May 25, 2017 at 10:53 AM

    Thanks for response.

    I have upgrade my account now

    But the view count is a bit strange to me

    As i created my first form on 7 May (without promotion), 23 May for the 2nd and 3rd forms

    my website (with jotform) visitors for May around 300 only

    but jotform view became 9xx already

    how it counts?

    or if i put three forms in the same pages, it will count 3 views if people click inside?

    thanks

  • Aurora JotForm Support
    Replied on May 25, 2017 at 12:57 PM

    Hello,

    Your assumption is correct, if your forms are embedded to high traffic website, this will cause many form views counted, or for instance, If someone is refreshing your page continuously or you are refreshing a page with a form in it, that will count towards the total views.  Similar to someone submitting the form multiple times.

    I was able to recalculate the form views counter in your account, it was reduced to 772 form views so far. The form vies counter resets every first day of the month.

    You may check your forms statistics by using our Form Analytic app.

    If you have additional questions, please let us know.

    Regards.