What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to improve form performance?

    Asked by dradicchi on July 21, 2012 at 08:02 PM

    Ok, so i created the form, placed it on my FB page and performance it awful!    i've tried to resize it and when I click the form from a customer's FB - it takes too long to appear. 

     

    form is on facebook page https://www.facebook.com/artbydeb

     

    help - thanks!

    debbie

    Page URL:
    https://www.facebook.com/artbydeb?ref=hl

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    JotForm Support

    Answered by idarktech on July 21, 2012 at 09:25 PM

    Hi Debbie,

    Your form works fine here. It loads really fast even on 512kbps connection. Have you tried it browsing with your other browsers? You may also try checking your internet connection, this may have something to do with your net.

    You may also try embedding your form using iframe code so it doesn't interfere with other scripts when it loads.

    Let us know if the problem still persist after that so we can help you further with this.

    Thank you and have a pleasant day!

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    Answered by dradicchi on July 21, 2012 at 09:32 PM
    Tks. What do you mean by embedding the form?
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    JotForm Support

    Answered by idarktech on July 21, 2012 at 09:41 PM

    Sorry for the confusion. What I mean is, to re-embed your form meaning to place it again on your FB using iframe code.

    Thanks! :)