What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't downgrade my account

    Asked by advertising on July 22, 2012 at 01:42 PM

    I need to downgrade my account back to Free - and I've tried every combination of e-mails, usernames, etc. but Plimus is not recognizing any of them. 

  • Profile Image

    Answered by jeanettebmz on July 22, 2012 at 02:38 PM


    Your subscription has been cancelled, your account will remain Premium until 08-20

    Keep enjoying your free account!

    Best regards


  • Profile Image

    Answered by advertising on July 23, 2012 at 10:50 AM

    Thank you for your assistance!