What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Footer not Responsive in Iframe Code: overlapping upon the submit button, unabling the user to submit the form.

    Asked by mursel on May 26, 2017 at 11:26 AM

    Dear Friends 

    when I squeeze my responsive form jotform logo cover the submit button. Pls check the screenshot. Any solution for this problem.

     

    url is: http://camikokusu.net/cami-kokusu-siparis.html

    Page URL:
    http://camikokusu.net/cami-kokusu-siparis.html

    Screenshot
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    JotForm Support

    Answered by BDAVID on May 26, 2017 at 12:46 PM

    I have reported this to our back-end team. You will be notified via this thread when this issue gets fixed.

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    JotForm Support

    Answered by emre on May 27, 2017 at 05:01 PM

    Hello Mursel,

    We have updated the banner so the issue you reported is fixed now. Thank you for noticing and letting us know of this issue.

    We sincerely apologize for this inconvenience.

  • Profile Image

    Answered by mursel on May 28, 2017 at 03:43 PM
    Thank you for your help. Problem fixed
    28 May 2017 12:01 AM tarihinde "JotForm" yazdı:
    ...
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    JotForm Support

    Answered by Rose on May 31, 2017 at 09:02 AM

    I would like to inform you that this footer will be activated again. That's why, we investigated your page further and found out that the issue you were having is actually related the embed code that you used. 

    To prevent further unexpected situation, we strongly suggest you to embed your form with following code:

    <iframe id="JotFormIFrame-71233092205950" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/71233092205950" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> var ifr = document.getElementById("JotFormIFrame-71233092205950"); if(window.location.href && window.location.href.indexOf("?") > -1) { var get = window.location.href.substr(window.location.href.indexOf("?") + 1); if(ifr && get.length > 0) { var src = ifr.src; src = src.indexOf("?") > -1 ? src + "&" + get : src + "?" + get; ifr.src = src; } } window.handleIFrameMessage = function(e) { var args = e.data.split(":"); if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[2]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) return; switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } </script>

    We thank you in advance for your understanding and cooperation. If you have more questions, please feel free to contact us.