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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Progress Bar Widget: It is not recognizing conditionally required fields

    Asked by Brunoimai on May 26, 2017 at 01:21 PM

    Good Afternoon,


    I tried to make a conditional to make one question required (or unrequired) depending on how the person answer the previous question. However, my progress bar still counts as only having the initial amount of required items when I am filling the form.


    Does anyone know how to solve that?


    Thank you!

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    JotForm Support

    Answered by Kevin_G on May 26, 2017 at 02:32 PM

    Thank you for reporting the issue. 

    I have just tested on my end and I can see indeed the widget is not recognizing conditionally required fields. 

    I will report the issue to our second level and our developers will take a look on it, we  will let you know as soon as we receive any update about it. 


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    Answered by Brunoimai on May 29, 2017 at 09:31 AM

    Thank You Kevin!

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    JotForm Support

    Answered by widgets on June 05, 2017 at 02:33 AM

    Hi thank you for reporting such error. We made an update to the widget. It should be fixed now. Please test it and let us know if the problem persist.

    Widget Team