What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    EU has got a law about privacy. It demands me to inform my website users about cookies and data storage.

    Asked by Troels Juul Hansen on July 23, 2012 at 02:45 AM

    Have you got such a list of cookies, their type (sesssion or persistant), and a discription of your data storage security. I must have privacy policy page on my website.

    Troels Juul Hansen. 

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    Answered by gori-mathew on July 23, 2012 at 06:37 AM


    Please see the response below for your questions;

    About security or privacy emblem or disclaimer  that you can provide to your clients.  Yes there is and can check on links below.

    Please see Enabling Security Certificate Seal on Secure Forms in the How to Create Better Forms section of our user guide.

    There is no way for a user to know that the information sent is safe and will not be shared unless you make your own disclaimer on the form itself. Something along the lines of "Your information is secure and will not be shared".

    As for the data's security in our server, below is a line taken from our Privacy Policy

    We respect the privacy of our users and the privacy of their client data. All user information contained within the forms you may use or build on the JotForm Site are governed by our Terms of Service. You retain all rights to your data. We will not sell, share data. We will not access your data for non-administrative reasons.

    You can know more about our privacy policy on this link: https://www.jotform.com/privacy

    You may also send via email your inquiry to contact@interlogy.com. The appropriate response and details should be provided to you there.

    Please note that your forms are safe with us. No one will be able to access your data unless you share them yourself.

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    JotForm Support

    Answered by steve on April 07, 2015 at 04:06 PM


    Great news. We're now Safe Harbor certified. Please see our updated Privacy policy here.


    Do let us know if you have any questions!