What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Security Certificate Issue

    Asked by walkingtreetravel on July 23, 2012 at 11:09 AM

    "In addition, some issue with the security certificate on this website caused my first evaluation to be trashed until I okayed the website without a security certificate per INternet Explorer. so a five minute evaluation became a half hour repeat"

     

    This was on one of our customer forms. We have gotten this complaint in various forms from various browsers from multiple people. Any advice?

     

    Paul

    Page URL:
    https://www.walkingtree.org/forms/parent-evaluation/

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    JotForm Founder

    Answered by aytekin on July 23, 2012 at 01:23 PM

    Can you find out which version of Internet Explorer did your customer was using?

    Thanks.