What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cant receive submissions by email

    Asked by screenstreet on July 23, 2012 at 12:56 PM

    hello, i cant receive submissions by email .. any idea what i can do?

    i created 3 forms and none of them send submissions by email .. nothing in spam box .. 




    thank you!

    Page URL:

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    Answered by AtacanC on July 23, 2012 at 01:09 PM

    We apologize for any inconvenience this may have caused you. Your email address was in the bounce list and i have now manually removed it, should be working fine now. May i suggest you to change the Sender E-mail to ''noreply@jotform.com'' and add JotMail's Ip addresses to your mail provider's whitelist?

    Feel free to contact us if you need further assistance.

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    Answered by screenstreet on July 23, 2012 at 01:15 PM

    thank you .. all good!