cant receive submissions by email

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    screenstreet
    Asked on July 23, 2012 at 12:56 PM

    hello, i cant receive submissions by email .. any idea what i can do?

    i created 3 forms and none of them send submissions by email .. nothing in spam box .. 

    http://form.jotformeu.com/form/22024945225347

    http://form.jotformeu.com/form/22033092626345

    http://form.jotformeu.com/form/22032980359353

    thank you!

  • Profile Image
    AtacanC
    Answered on July 23, 2012 at 01:09 PM

    We apologize for any inconvenience this may have caused you. Your email address was in the bounce list and i have now manually removed it, should be working fine now. May i suggest you to change the Sender E-mail to ''noreply@jotform.com'' and add JotMail's Ip addresses to your mail provider's whitelist?

    Feel free to contact us if you need further assistance.

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    screenstreet
    Answered on July 23, 2012 at 01:15 PM

    thank you .. all good!