I am still at quota limit despite deleting submissions

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    SafetyFirstSolutions
    Asked on May 29, 2017 at 07:54 AM

    I received a request to upgrade as I had reached my quota (1000 per month). I have deleted a form that had over 1000 responses as I have stopped using the form but my quote is still indicating my limit has been reached.

    It is critical that my other forms are registered and not blocked by any quota limit.

    When will my forms quota be reset?

     

    Thanks

     

  • Profile Image
    AIDAN
    Answered on May 29, 2017 at 08:03 AM

    I have addressed your request. Your account and forms should be working properly now, and you do not need to perform any further actions.

    If you need further assistance please let us know. We will be happy to help. Thank you.