What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am still at quota limit despite deleting submissions

    Asked by SafetyFirstSolutions on May 29, 2017 at 07:54 AM

    I received a request to upgrade as I had reached my quota (1000 per month). I have deleted a form that had over 1000 responses as I have stopped using the form but my quote is still indicating my limit has been reached.

    It is critical that my other forms are registered and not blocked by any quota limit.

    When will my forms quota be reset?

     

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 29, 2017 at 08:03 AM

    I have addressed your request. Your account and forms should be working properly now, and you do not need to perform any further actions.

    If you need further assistance please let us know. We will be happy to help. Thank you.