What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account got suspended

    Asked by carine dieude  on May 29, 2017 at 07:33 PM

    My account is suspended. I created a payment authorization form and I just saw another user with same problem. feedback said not authorized by terms of use. I didn't know. I am happy to integrate a Paypal button on my site. I do have other forms that do not collect any such information. Can you please reactivate my account so I can rectify issue and keep using other forms?


    third message by the way in 10 days. I'd appreciate an answer.

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    JotForm Support

    Answered by AIDAN on May 29, 2017 at 07:45 PM

    I believe I have already addressed your request in the previous thread you created: https://www.jotform.com/answers/1157484

    Thank you.