Form Accessibility: Signature field getting a warning message?

  • Deb Watrous
    Asked on February 6, 2024 at 12:02 PM

    I would like to have accessibility enabled on a form that requires a signature but keep getting an accessibility warning. What is the best way to have a signature on an accessibility enabled form?

    Thanks

    Deb

  • Camila JotForm Support
    Replied on February 6, 2024 at 12:50 PM

    Hi Deb,

    Thanks for patiently waiting. Since you have enabled Form Accessibility, you are seeing a warning when using widgets or elements, which could be difficult to use by some users with impairments. Please note that this warning is only visible to you, and it does not affect the form performance.

    Let us know if there’s anything else we can help you with. 

  • Deb Watrous
    Replied on February 7, 2024 at 10:59 AM

    Thank you for the response.

    So, it sounds like there is no accessibility appropriate signature field? Is that correct?

    Thanks

    Deb

  • Israel JotForm Support
    Replied on February 7, 2024 at 11:16 AM

    Hello Deb,

    Thanks for getting back to us. Please note that the Accessibility feature depicts all kinds of disability and that signing may very well be difficult for certain users with certain disability. You can check this guide for more information The form will work and can be signed, however, it is not possible to remove that warning if you have enabled the feature, and it is a contradiction to the feature.

    Reach out again if you have any other questions