MY autoresponder is not working.

  • Profile Image
    AJennNVWRC
    Asked on May 29, 2017 at 11:12 PM

    I have two issues with the autoresponder. I have used the forum for help but have not fixed the problem yet. 

    1. I don't receive an email when I submit my form. 

    2. I don't receive my PDF either.

    Please help. 

     

    Thank you

  • Profile Image
    John_Benson
    Answered on May 30, 2017 at 12:32 AM

    I did a test submission to your form and I was able to receive the autoresponder email.

    Unfortunately, there's no PDF attached to it. I checked your autoresponder email settings and the PDF attachment is not enabled. Please enable it to fix the issue.

    If you have questions, please contact us again. Thank you.