MY autoresponder is not working.

  • AJennNVWRC
    Asked on May 29, 2017 at 11:12 PM

    I have two issues with the autoresponder. I have used the forum for help but have not fixed the problem yet. 

    1. I don't receive an email when I submit my form. 

    2. I don't receive my PDF either.

    Please help. 

     

    Thank you

    Page URL: https://form.jotform.us/AJennNVWRC/VendorRegistration
  • John_Benson
    Replied on May 30, 2017 at 12:32 AM

    I did a test submission to your form and I was able to receive the autoresponder email.

    MY autoresponder is not working Screenshot 30

    Unfortunately, there's no PDF attached to it. I checked your autoresponder email settings and the PDF attachment is not enabled. Please enable it to fix the issue.

    MY autoresponder is not working Screenshot 41

    If you have questions, please contact us again. Thank you.