Form is gone

  • Profile Image
    3elements
    Asked on May 30, 2017 at 03:15 AM

    We got hacked, but you fixed.  Thank you.  But now our form is gone and now there is no form on our web page.  Can you please put back or undo?

    Thanks!

    -Dixon

  • Profile Image
    John_Benson
    Answered on May 30, 2017 at 03:44 AM

    First, If you think your account is still not secured. You can reset your password and change it to a new one in the Login page. Here's the link: https://www.jotform.com/login

    I checked your account and I can see one form in the Trash folder. You can still restore the deleted form. Here's how:

    1. Log in to your account.
    2. Click the Trash folder.
    3. Select the deleted form.
    4. Click the RESTORE button.

    5. Go back to My Forms page.

    Hope that helps. Let us know if you need further assistance. 

  • Profile Image
    3elements
    Answered on May 30, 2017 at 12:43 PM
    Thank you!
    ...