What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is gone

    Asked by 3elements on May 30, 2017 at 03:15 AM

    We got hacked, but you fixed.  Thank you.  But now our form is gone and now there is no form on our web page.  Can you please put back or undo?



    Page URL:

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    JotForm Support

    Answered by John_Benson on May 30, 2017 at 03:44 AM

    First, If you think your account is still not secured. You can reset your password and change it to a new one in the Login page. Here's the link: https://www.jotform.com/login

    I checked your account and I can see one form in the Trash folder. You can still restore the deleted form. Here's how:

    1. Log in to your account.
    2. Click the Trash folder.
    3. Select the deleted form.
    4. Click the RESTORE button.

    5. Go back to My Forms page.

    Hope that helps. Let us know if you need further assistance. 

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    Answered by 3elements on May 30, 2017 at 12:43 PM
    Thank you!