- webulosityAsked on May 30, 2017 at 04:35 AM
We are starting to see multiple form submissions in Chinese as per the attachment - seems like the only way to stop this is to disable the forms which is not good... We host around 50+ client form sets - probably over 150 forms in total. If this continues and becomes viral it will cause major disruption..
Can you please tell us what will be done to stip this?
- JotForm SupportJohn_BensonAnswered on May 30, 2017 at 04:45 AM
You can add a CAPTCHA field to your form to prevent spambots or spammer. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
You can also be more strict to your form by Unique Submissions feature. For more information, please check this link: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
Hope that helps. If you need more clarifications or have questions, please contact us again. Thank you.
- webulosityAnswered on May 30, 2017 at 05:01 AM
Many thanks for your response. I have instigated your suggestions. Actually the form is a very old one - we now pretty much always put a Captcha in place...
Also apologies for posting twice by mistake...
- JotForm SupportamyAnswered on May 30, 2017 at 06:19 AM
As this thread's owner is different from you, I have split your message. Your issue will be handled on this thread: I am receiving spam submissions