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    Looks like the Chinese have hacked jotform..

    Asked by webulosity on May 30, 2017 at 04:35 AM

    We are starting to see multiple form submissions in Chinese as per the attachment - seems like the only way to stop this is to disable the forms which is not good... We host around 50+ client form sets - probably over 150 forms in total. If this continues and becomes viral it will cause major disruption..

    Can you please tell us what will be done to stip this?





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    JotForm Support

    Answered by John_Benson on May 30, 2017 at 04:45 AM

    Hello Nick,

    You can add a CAPTCHA field to your form to prevent spambots or spammer. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    You can also be more strict to your form by Unique Submissions feature. For more information, please check this link: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Hope that helps. If you need more clarifications or have questions, please contact us again. Thank you.

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    Answered by webulosity on May 30, 2017 at 05:01 AM

    Hi John,

    Many thanks for your response. I have instigated your suggestions. Actually the form is a very old one - we now pretty much always put a Captcha in place...

    Also apologies for posting twice by mistake...



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    Answered by onthebuttondm on May 30, 2017 at 05:22 AM

    Ive just had the same attack


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    JotForm Support

    Answered by amy on May 30, 2017 at 06:19 AM


    As this thread's owner is different from you, I have split your message. Your issue will be handled on this thread: I am receiving spam submissions

    Thank you.