What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to update my billing information

    Asked by maleellc on May 30, 2017 at 06:59 AM

    you sent an email saying our transaction did not go though. I do not see on your website when I login where is billing so I can fix the problem


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    JotForm Support

    Answered by Welvin on May 30, 2017 at 08:25 AM

    I see that you've figured this out already. I would suggest adding your subscription URL to your bookmark so that you can access the link from there whenever you need to.